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How mt1 Handles Your Account Data

This page covers what we collect when you open an account, deposit through bKash, Nagad or Rocket, and move between slots, live tables and sportsbook markets — and how you can ask us about any of it.

Account dataWallet verificationCookie useData requestsSupport access
mt1 How mt1 Handles Your Account Data
REACH OUR TEAM

Where To Ask About Your Data

Got a question about what mt1 holds on your profile, or need a payment record checked? Our support paths below cover data requests, account updates and login concerns without you needing to leave your account dashboard.

Live Chat Message our support desk from inside your account if you want a copy of the data tied to your profile, or to flag a wallet verification issue after a bKash or Nagad deposit.
Email Requests Send a written request through the contact address on your account page when you need us to update or remove personal details — we log the request against your registered phone number.
Account Settings Check your profile page for the data and preferences you can edit directly, including saved payment methods like Rocket or Upay and your login notification settings.
HOW WE PROTECT IT

Data Handling And Account Security Steps

Keeping your account data in order isn't a one-time setup — it's checked every time you deposit, log in or switch between Football Goalrush and Bet On Crash. Here's what runs in the background to keep that data matched to the right person and cleaned up when it's no longer needed.

Wallet Verification Every bKash, Nagad or Rocket transaction gets matched against the phone number on your account before it clears, which keeps deposits and withdrawals tied to the right profile.
Cookie Controls We use cookies to keep your session active across slots, live tables and the sportsbook — you can clear them anytime through your browser or device settings without losing your account.
Retention Practice We keep transaction and login records only as long as needed for account security and any local reporting obligation, then review older data for removal on a regular basis.
Change Requests If you spot outdated details on your profile — an old phone number or an unused payment method — our support desk can update or remove it once your identity checks out.

Questions About This Privacy Policy

Here's what players usually want cleared up before they hand over account or payment details on mt1 — from cookie behaviour to how a data request actually gets handled.

We collect your name, phone number, and the payment method you register, such as bKash or Nagad, along with device details when you log in — this lets us verify deposits and keep your account secure.

We only pass transaction references to your payment provider — bKash, Nagad, Rocket, Upay or your bank — to confirm a deposit or withdrawal; we don't sell your details to outside marketers.

Reach our support desk through live chat or the contact email on your account page; once we confirm your identity, we can update your profile or remove data tied to a closed account.

Yes — cookies keep you signed in across slot rooms, live tables and the sportsbook, and remember your language setting; you can clear them through your browser without affecting your account balance.

How your data is handled can depend on your local law and eligible region, so the exact protections may vary; our support team can explain what applies to your account when you ask.

We hold transaction and login records only as long as needed for account security and any applicable reporting requirement, then review older entries for removal during regular checks.

Message our support desk right away through live chat and flag the login you don't recognise — we'll walk you through securing your account and checking recent wallet activity.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.